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FAQ

1. How long is the whole process of ordering and shipping?

All packages are shipped in a very discreet way via courier. Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments. 

2. How do you ship the goods?

Once payment is received, we will dipatch your order within 48 hours. Of course as soon as possible. You will get tracking number immediately after shipment. Shipping time will depend on various factors such as shipping method, postal service efficiency, customs clearance, international transit, etc., which means that we can only give you an approximation based on our statistics and former experience.

3. What is the minimum and maximum quantity I can order at one time?

Minimum order quantities vary from product to product. We have no limits to how much you can order. We guarantee big orders will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.

4. Do you ship to P.O. boxes?

Yes, we can ship to P.O. box only by EMS, 

5. What is your reship policy? What is going to happen if any of the products get damaged during transportation?

There is a high success rate in shipping. Should the goods be seized, You could choose reship one more time or refund by customs letter.